Terms & Conditions

This Agreement (“Agreement”) shall be construed in accordance with the laws of the State of Florida. These written terms and

conditions constitute the entire understanding between JSK Residential Inc. d/b/a Stiltz of South Florida (“Seller”) and the

undersigned purchaser (“Buyer”) with respect to the sale, construction, and installation of the lift described herein. No verbal

statements or prior written agreements not expressly incorporated shall be binding.

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1. Entire Agreement

It is the express intent of the parties that all terms of this Agreement are contained herein. Any changes must be made in writing and

signed by both parties. Seller’s business information is as follows: JSK Residential Inc. d/b/a Stiltz of South Florida, 1161 NE 45th

Street, Ft. Lauderdale, FL 33334. Phone: (954) 990-5480.

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2. Entirety of Purchase Order

This Purchase Order (“PO”), including all attachments, constitutes the full agreement between Buyer and Seller. Buyer’s written

acceptance, commencement of performance, or delivery of goods shall constitute acceptance. No additional or conflicting terms

shall be binding unless reduced to writing and signed by an authorized representative of Seller.

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3. Technical Survey & Specifications

3.1 Conditional Approval. This Agreement is contingent upon Seller’s technical survey. If Seller determines installation is not

feasible, the Agreement shall be void without penalty, and deposits refunded, less reasonable costs incurred in determining

feasibility (e.g., ground-penetrating radar scans, engineering drawings, or related professional services). Refunds shall be issued

within thirty (30) calendar days. 3.2 Specifications. Technical specifications are determined solely by Seller’s technical department.

Equivalent or superior substitutions may be made without prior notice. 3.3 Performance Estimates. Any performance levels

provided by Seller are illustrative only and not guaranteed.

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4. Access

Buyer shall provide Seller’s surveyors and installers reasonable access to the premises to conduct assessments, installation, and any

required remedial work.

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5. Installation Scope

Installation is limited to a domestic or restricted-use through-floor lift, unless otherwise specified. Outdoor installation requires

proper enclosure; failure to do so may void the warranty.

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6. Installation Schedule

All installation dates are estimates. Seller shall not be liable for delays beyond its control, including but not limited to weather, labor

disputes, permitting, shipping, supplier delays, or unforeseen construction issues.

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7. Permits & Permissions

Seller shall secure all permits necessary for installation. Buyer acknowledges that permit processing may take four (4) to six (6)

months. Seller has no control over government agencies and shall not be liable for delays. A permit service fee shall be charged for

submission and handling. In certain counties (including Broward and Miami-Dade), an additional elevator-specific permit may be

required, which will be itemized on Buyer’s invoice. Permit service fees are non-refundable. If Buyer elects to obtain permits

independently, a reduced service fee will apply for Seller’s documentation and support.

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8. Payment TermsInitial Payment: 50% of the invoice total is due to commence the project. Installation Commencement: 35% of the invoice total is

due on the first day of installation. Completion Payment: The remaining 15% is due upon completion of installation and prior to

turnover of keys or operation of the lift. Payments may be made by check, phone, or ACH via invoice link. Seller reserves the right

to halt or delay installation for non-payment. 8.1 Checks shall be payable to Stiltz of South Florida. 8.2 Title to goods shall remain

with Seller until full payment is received. 8.3 Late payments beyond five (5) days shall accrue interest at two percent (2%) per

month, or the maximum allowed by law. 8.4 If payment is not made, Seller reserves the right to disable or remove the lift, void

warranties, and pursue all remedies at law or equity.

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9. Construction Terms

9.1 Provision of Construction Services. Seller does not directly perform construction services. All work is performed by certified,

trained contractors approved by Seller (“Authorized Contractors”). 9.2 Estimates. Construction estimates included in Seller’s

proposals reflect standard work at agreed contractor rates. Upon acceptance of the estimate, construction costs will be billed and

paid directly by Buyer to the contractor. 9.3 Site Evaluation. Authorized Contractors will conduct a site visit to confirm scope.

Work outside standard scope will be quoted separately. Buyer shall be responsible for additional costs due to unforeseen conditions,

including but not limited to plumbing, HVAC, electrical, or structural obstacles. 9.4 Use of Buyer’s Contractor. If Buyer elects to

use their own contractor, Buyer shall pay Seller a consultation fee for oversight of critical work. Buyer must also execute a separate

agreement assuming responsibility for all construction-related work. 9.5 Non-Compliance. If Buyer’s contractor fails to meet

required specifications, Seller’s contractor may attempt corrections at Buyer’s expense. Such costs shall be added to the final

invoice.

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10. Hard Surface Flooring Disclaimer

10.1 Acknowledgment of Risk. Buyer acknowledges that installation of the lift on hard-surface flooring types—including, but not

limited to, tile, marble, granite, stone, or similar materials—carries an inherent risk of cracking, chipping, or other damage due to

the weight and pressure of the lift. 10.2 Standard of Care. Seller and its authorized contractors shall exercise reasonable care and

workmanship during installation in order to avoid damage to such flooring. 10.3 Limitation of Liability. Buyer expressly agrees that

Seller shall not be held liable or responsible for any cracking, chipping, or damage to hard-surface flooring arising from installation,

provided that Seller has exercised reasonable care. Buyer assumes the risk of such potential damage as a condition of installation.

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11. Electrical and Trailing Cable Disclaimer

11.1 Power Supply Requirement. Buyer acknowledges and accepts that the lift requires a trailing electrical cable connected from the

unit to a dedicated 220v power outlet. This outlet will remain visible in most cases, as it is an unavoidable requirement for providing

continuous power to the unit. 11.2 Placement of Outlet and Cable. Seller and its Authorized Contractors shall use reasonable efforts

to place the outlet and trailing cable in the most discreet and practical location available. However, Buyer understands and agrees

that complete concealment of the trailing cable is not always feasible and that visibility of the outlet and cable is inherent to the

installation. 11.3 Secondary Low-Voltage Cable. For installations involving a landing or void application, a secondary low-voltage

cable shall be used to connect the lift to the gate or door lock. This cable enables communication for the upper gate/door lock to

release when the lift is in its parked position at the upper floor. 11.4 Additional Information. Buyer is encouraged to request

photographs or additional details from their sales representative regarding the appearance and routing of the trailing cable and

secondary low-voltage cable, if desired.

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12. Warranty & Service

12.1 Break-In Period. No labor or service charges shall apply during the first sixty (60) days following installation. 12.2 Inspection.

A mandatory inspection shall occur within sixty (60) to ninety (90) days. Failure to complete inspection may void the

manufacturer’s warranty. 12.3 Manufacturer’s Warranty. Each lift includes a 24-month manufacturer parts warranty beginning at

handover. No labor warranty extends beyond the initial Break-In Period. 12.4 Exclusions. Warranty excludes battery failure, wear

and tear, cosmetic damage, misuse, unauthorized service, environmental damage, or improper enclosure. 12.5 Void of Warranty.

Warranty is void if unauthorized service occurs, if the lift is relocated, or if environmental protection is not maintained. 12.6 Service

Calls. Service calls incur a diagnostic fee. If no defect is found, no refund shall be issued. If repairs are needed, Seller will quote

labor and parts. If repairs can be made during the visit, Seller will attempt them; otherwise, no additional diagnostic fee applies to

return visits. Replacement parts are warranted for sixty (60) days unless otherwise specified. 12.7 Maintenance. Annual

preventative maintenance is strongly recommended but not included. Service packages are available separately. 12.8 Entirety of

Warranty. No warranties, express or implied, exist beyond those expressly stated.

 

13. Cancellation Policy

13.1 Buyer’s Right to Cancel. Buyer may cancel this Agreement within fourteen (14) days of execution. 13.2 Refund of Deposit.

After expiration, cancellation is permitted only if structural conditions render installation impossible, with no alternative location

available. In such case, Buyer shall receive a refund of deposit funds, less costs incurred for feasibility (e.g., GPR scans,

engineering drawings, or professional advice). Refunds shall be issued by check within thirty (30) days of written cancellation. 13.3

Restocking Fee. Cancellations between the third (3rd) and fourteenth (14th) day shall incur a 35% restocking fee, deducted from

refund. 13.4 Costs Incurred. Administrative, shipping, permitting, and materials costs incurred within the 14-day period shall also

be deducted. 13.5 Written Notice. All cancellations must be in writing, delivered to Seller’s principal place of business. Oral notice

shall be invalid.

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14. Handover & Training

An adult (18+) must be present on final day of installation for walk-through and training. Final payment is due at this time. Keys

and operation will not be released until training and payment are completed.

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15. Dispute Resolution

Any dispute shall be resolved in the Circuit Court of Broward County, Florida, with venue fixed therein.

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16. Returned Check Fee

A fee of $250.00 shall apply to any returned check.

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17. Acceptance

By making any deposit or payment, Buyer acknowledges and accepts these Terms & Conditions.

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